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General Manager

Company: Align Residential
Location: Perris
Posted on: January 20, 2023

Job Description:

ABOUT ALIGN RESIDENTIALAlign Residential is a boutique residential hospitality management company dedicated to creating unique experiences. We exclusively develop and manage best-in-class assets in leading markets including San Francisco, Seattle, Los Angeles, and Philadelphia. We are customer-focused, resident-obsessed and unwaveringly committed to the highest of standards. We look for big-picture, strategic thinkers with operations and execution experience and an eye for continuous innovation.SUMMARYThe General Manager will oversee all operations and manage staff within the hospitality setting inside a residential building that is currently in Lease-up. The General Manager is responsible for adhering to the Align Residential standards and may be directly responsible for the Management of one or more projects. This is a full-time, exempt position located on site in the San Francisco Bay area.ESSENTIAL DUTIES AND RESPONSIBILITIESOversees the daily operations of the Property in accordance with company policies and standards.Serves as the Property's figurehead and creates a personal and inviting environment for all residents.Builds company image by establishing and cultivating relationships with influential companies and figures throughout the area.Promotes brand awareness through attending networking events and relevant industry events.Effectively motivates and increases effectiveness of all staff members on a daily basis to promote a positive and exciting work environment.Creates and maintains positive relationships with residents and maintains Company customer service standards by responding clearly and in a timely manner to all resident questions, concerns and requests.Investigates resident disturbances, complaints or requests and provides resolution in accordance with regulations established in the lease agreements and/or Condominium Documents.Inspects Property on a regular basis to ensure optimal conditions and reports any repair or replacement needs to Construction Manager or Maintenance Supervisor. Works with Maintenance Department to assure that the property is well maintained at all times.Assures community compliance with Fair Housing requirements and all applicable laws, codes and ordinances.Coordinates with staff to maintain current leases and ensure collection, posting and depositing of rental payments and impounds as due. Ultimately responsible for accurate and timely reporting.Assists with eviction of residents in compliance with court order and directions from the Legal team Performs due diligence duties such as lease audits, property inventory and service contract reviews. Maintains and oversees current service contracts and arranges for new or termination of existing contracts as required.Assists the Construction Team or Maintenance Supervisor in maintaining contact with insurance carrier, fire protection, police department, and other agencies having jurisdiction over property to ensure that property is complying with codes and regulations of each agency.Conducts home inspections in coordination with Chief Engineer with all new Residents or Home Owners.Prepares and implements property budget. Prepares financial and activity reports on a monthly basis and submits to the Corporate Accounting department. Analyzes the monthly financial statement and assists the Asset Manager with preparation of variance Report, Owner's Letters and Executive Summaries. Produces weekly management reports.Responsible for the leasing and/or purchase of all equipment and supplies for the Property.Receives all Developer, Homeowner's Association or Property invoices, reviews and submits invoices to Regional Accounting Department or Management Company for processing and payment. Directs and maintains petty cash account for Property.Assists Marketing Department in organizing and creating resident functions and newsletters.Performs other related duties and assignments as requiredSUPERVISORY RESPONSIBILITIESAll On site StaffAny floating or corporate staff that are visiting the property QUALIFICATIONS:Solid analytical, organizational skills and ability to multi-task.Highly-developed verbal and written communication skills.Ability to work independently and as part of a team.Significant managerial experience.Strong knowledge of operations with budget formulation and analysis skills.Proactive thinking with detail-oriented and creative problem solving approach.Ability to make decisions and initiate action within established guidelines.Ability to act decisively in an aggressive environment.Must work well under pressure and handle stressful situations in a professional manner.EDUCATION and/or EXPERIENCEBA/BS degree in Finance, Real Estate, Marketing, or related field.Minimum 5 years experience in Real Estate Management, Marketing, Financial Services or related field.Management/employee development experience.Experience in property management/leasing/operations.Proficiency with modeling investments in Excel and knowledge of database, financial and project management applications.Computer skills including: internet, MS Office Products (Outlook, Excel, Word) and Yardi.LANGUAGE SKILLSAbility to comprehend the most complex instructions, correspondence, and reports. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management or public groups.REASONING ABILITYAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision, and color vision.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Keywords: Align Residential, Perris , General Manager, Accounting, Auditing , Perris, California

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