Patient Services

Company: AppleOne
Location: Los Angeles
Posted on: January 21, 2026

Job Description:

Job Description Job Description Required Qualifications: • High School Diploma • Experience with patient check in/out, medical insurance, referral processes, and benefit plans • 1 year of recent (within the last 2-3 years) experience working in an outpatient clinic or medical office setting Must have: Minimum 2 years total of similar registration experience in hospital setting Preferred Qualifications: • Experience with the patient check-in process • Experience with CS-Link/Epic • Covid and Flu vaccination • 1 year of call center experience (not required, just preferred for some roles) Job Duties: • Primary point of contact for patient relations in person and by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments • Verify patient demographics and insurance information in CS-Link/Epic • Schedule appointments and complete patient registration • Process and track referrals and authorizations for various insurance types • Handle patient/provider correspondence • Explains policies, procedures, or services to patients Note: Experience working for a health insurance company or health plan does not qualify for this role. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023 -06/22- 088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay - transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e- verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 1125 Company Description This company offers growth and a great group of people to work with.

Keywords: AppleOne, Perris , Patient Services, Administration, Clerical , Los Angeles, California