PBX Operator
Company: Mission Community Hospital
Location: Panorama City
Posted on: April 1, 2026
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Job Description:
PBX Operator POSITION SUMMARY The PBX Operator is a
multiple-position switchboard, including handling incoming,
outgoing, and inter-service calls. The PBX Operator is responsible
for monitoring alarms and panels in the communication area. The PBX
Operator responsibilities are understanding and notification of the
proper personnel in the handling of alarms and panels. MAJOR
RESPONSIBILITIES: Answers telephone calls and routine inquiries.
Makes necessary connections on a PBX and places calls for patients,
and or MCH staff members. Routes routine and emergency calls.
Overhead pages emergency codes. Pages, locates, and relays messages
for physicians and facility personnel. Greets every caller internal
and external in an appropriate, friendly, professional manner.
Ensures all visitors, vendors, and or patients sign in on the
required log. Directs visitors, vendors, and or patients to their
destinations. Documents and maintains all logs for alarms and
codes. Prepares all work orders for Support Services. Completes
proper documentation needs for Work Order Systems. Performs related
duties as requested by Administration and or Director. Follow
confidentiality policy and procedures. QUALIFICATIONS: High School
Graduate Good verbal and written skills, Bilingual in English and
Spanish preferred. Ability to communicate effectively and
professionally with patients, physicians, and the community. Manual
dexterity is essential in this position. Ability to follow proper
lifting techniques, push wheelchairs with weight to 150 lbs. Must
have the ability to work in a fast-paced area where the performance
of several tasks may be required simultaneously. Minimum of 6
months to a year of Customer Service. Preferred experience in
using/operating the PBX, computer terminal, work order systems,
copy machine, fax machine, two-way radio. Employees must obtain
his/her MAB (Management of Assaultive Behavior) and or Fire Card
within the first 60 days of employment. Employee required to attend
an AIDET Training class. P HYSICAL D EMAND A NALYSIS PHYSICAL
REQUIREMENTS: Ability to negotiate physical environment with safety
VISUAL REQUIREMENTS: Ability to translate and understand written
communications and negotiate physical environment with safety.
HEARING REQUIREMENTS: Ability to understand and translate auditory
communications with safety WORKING CONDITIONS: Office working
conditions: Normal. Patient Care Areas: With safety precautions
Keywords: Mission Community Hospital, Perris , PBX Operator, Administration, Clerical , Panorama City, California
