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Director of Operations

Company: Essendant
Location: Perris
Posted on: January 20, 2023

Job Description:

Primary Purpose:The position is responsible for meeting and exceeding customer expectations while managing all aspects of productivity and operational expenses of a high-volume distribution center to include: facility budget, operating costs, productivity, quality, and staffing. Accountable for the management and development of the leadership team. Accountable for providing strategic direction and continuous improvement direction for the facility. Accountable for achieving facility KPIs to include inventory turns, inventory capacity, staffing, operating expenses, and safety goals. We need to stress the importance of developing a motivational and purposeful environment for our associates. In addition, one will build effective cross functional relationships to enhance the customer experience and educate and lead others in the pursuit of lowering our supply chain costs.
Major Responsibilities:

  • Manages for overall facility efficiency and cost improvements including: safety, productivity, operating expense, customer experience, positive employee relations and resource allocation.
  • Allocates and manages Operation's resources/roles based on Operation's and budgetary targets and customer expectations.
  • Drives positive associate relations through utilization of established planning and communication models.
  • Lean and other continuous improvement initiatives.
  • Drives a high-performance organization through:
  • Contributing to region strategic direction through tactical implementation of key projects and initiatives in the facility
    • Aligning the culture of the facility to the overall company strategy and structure
    • Supporting local projects along with: Championing diversity and inclusion by building and maintaining positive relationship throughout the community and with local and state organizations.
    • Interacts with Sales and attends sales meeting and other functions to resolve customer issues and ensure profitability.
    • Interacts with Human Resources to resolve employee relation issues and ensure a positive work culture.
    • Interacts with union Business Agent to ensure they are updated on issues and union rule violations.
    • Manages people and associate development.
    • Manages processes, budgets, performance management and compliance activities.
    • Understands and demonstrates Essendant's Core Values and Guiding Actions.
    • Performs other duties as assigned. Skills/Knowledge Required:
      • Demonstrates a strong understanding of the inter-workings of a large-scale Distribution while providing value and input with end-to-end supply chain processes.
      • Excellent interpersonal and leadership skills and excellent written and verbal communication skills.
      • Demonstrated ability to lead 10 or more managers and a staff of 150 or more associates.
      • Strong planning, change management and organizational skills.
      • Demonstrated ability to solve problems, achieve results and foster strong customer service orientation.
      • Preferred knowledge of union processes and California wage and hour laws.
      • High degree of initiative, team building and dedication to effect positive change.
      • Proactively engages with local business partners to improve business results.
      • Effectively influences others, including vertically and laterally.
      • Intermediate computer skills.
        Education and Experience: (Minimum level of experience and education required to do the job)
        • Bachelor's Degree in business or Logistics required or equivalent work experience.
        • Minimum 5 years of job related experience required.
        • Experience managing a large scale, high volume distribution center.
        • Demonstrates a customer centric leadership methodology within a supply chain leadership role.
        • Led leaders with specific talents: LEAN leadership, industrial engineering, and problem-solving teams.
          • Health benefits (Medical, Dental, Vision)
          • 401k with matching
          • Company Holidays
          • Overtime Pay for hourly employees
          • Paid Vacation, Floating Holidays, and Sick Time
          • Maternity and Parental leave benefits
          • Employee discount
          • Tuition Reimbursement
          • Employee Assistance Program
            ESSENDANT Inc. is a leading national distributor that fuels its customers growth with a vast product assortment, world-class fulfillment network and a full suite of advanced sales and marketing tools. We strive for more than just success - we believe in building partnerships with our customers and our employees. Our business wouldn't be thriving without our hardworking team members. We value all they bring to our company and offer a work environment that fosters training, mentoring and personal growth. We are one team with endless possibilities. We are Essendant.

Keywords: Essendant, Perris , Director of Operations, Executive , Perris, California

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