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General Manager of Product Support

Company: Road Machinery LLC
Location: Perris
Posted on: October 20, 2019

Job Description:

General Manager of Product SupportWho We Are

At Road Machinery, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Road Machinery is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.

Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!

Detailed Job Description:

Responsible for the overall P&L of multiple locations within California Locations. Building and coaching a winning Team. Will continually develop, initiate, monitor and contribute to the marketing plans for the given region. Promote sales in all of RML's product lines as well as Rentals, Parts and Service Departments. Experienced in Capital Equipment Distribution is a must as well as having the ability to read and understand financial statements. Should understand the retail finance process.

What We Offer

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Savings Plan
  • Paid Vacation
  • Paid Company Holidays
  • Paid Training including Online, In-House, and Off-Site Training
  • Ongoing Professional Development
  • Employee Discounts
  • Family-Friendly and Inclusive Culture
  • Career Advancement Opportunities
  • Career Growth and Internal Promotions
  • Custom and Competitive Wage Plans
  • Long-Term Job Security

    Job Responsibilities:

    • Promote a safe work environment for all employees.
    • Provides leadership in all branch activities.
    • Demonstrate a high degree of business acumen.
    • Responsible for market share growth and reporting.
    • Manage facilities appearance and maintenance.
    • Will develop and initiate marketing plans for given area of responsibility, while enhancing follow through process.
    • Provides problem/issue resolution for customers and other personnel to ensure optimal positive customer service.
    • Observes and complies with all RML system training and instructions, promptly reports unsafe conditions to management; promotes safety among peers.
    • Control expenses in the shop and field on all job while maintaining positive profit margins.
    • Follows all proper communication channels with invoice process, with thorough communication and positive internal and external customer relations.
    • Meet and exceed budget sales figures and maintain budgeted gross profit.
    • Collaborates effectively with others for the success of the department; promotes a free flow of information & ideas across departments/units. Ensures all customers, internal and external, are kept informed of issues.

      Educational/Experience Requirements:

      • 5 years of outside sales managerial experience. Experience with Komatsu equipment preferred but not required.
      • Valid State Driver's License and acceptable driving record.
      • Must be able to travel on a regular basis to include overnight stays.
      • Bachler's degree in Business management or related field preferred.
      • Must successfully pass a criminal background check and drug screen

        All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Keywords: Road Machinery LLC, Perris , General Manager of Product Support, Executive , Perris, California

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