Restaurant Shift Manager
Company: Papa John's
Location: Perris
Posted on: January 8, 2021
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Job Description:
THIS IS A FRANCHISE POSITIONDescription:Works at the direction
and under the supervision of the General Manager to ensure
compliance with the Company's product and customer service
standards. This is accomplished by being a team-oriented leader,
making quality decisions, and instilling pride and accountability
in team members. Other responsibilities include Shift Management;
execution of all Company policies, procedures, programs and
systems; and maintaining compliance with all federal, state and
local laws and ethical business practices. Through the performance
of these and other duties, the Manager Designate is expected to
develop the competencies required to become a General Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING (other
duties may be assigned): > > Provides quality products to our
customers by ensuring each delivered product meets Papa John's
standards and accurately reflects the customer's order. > >
Communicates trains and promotes quality standards to team members
by utilizing all available tools including Operations Manual and
Team Member Handbook. > > Recommends to the General Manager
performance action regarding team members. Ensures entire team is
quality and customer focused and builds an atmosphere of teamwork,
energy and fun. > > Manages sales goals by providing prompt
and friendly customer service; building check averages through team
member product training and sales execution. Seeks additional sales
through traditional and non-traditional methods by executing
creative local restaurant marketing and creating a positive
presence in the community. > > Manages profit goals, ensures
food, labor and other controllable costs stay within budget, and
corrects deviations from the budget by accurately utilizing the
FOCUS System. Executes administrative and cash management duties.
> > Plans and manages adequate inventory levels using the
restaurant's computerized inventory system to meet sales demands
and minimize loss. Manages company's assets by ensuring the
restaurant is clean, fully equipped and all equipment operates
properly; ensures restaurant meets safety and security standards at
all times.Requirements:POSITION QUALIFICATIONS: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The qualifications listed below are
representative of the knowledge, skill, and/or ability required. An
equivalent combination of experience and training may substitute
for any of the listed position qualification. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Competencies are classified as
the work habits, attitudes, personal characteristics, and behaviors
that reflect how a person accomplishes the duties and
responsibilities of his/her job. > > Attention to Detail:
Follows established guidelines and procedures to ensure accuracy;
gets work right despite pressing deadlines; concentrates on routine
work details and organizes and maintains a system of records; is
alert and aware of surroundings and carefully monitors technical
equipment or processes. > > Customer Focused: Commits to
meeting the needs and expectations of the organization's internal
and external customers; builds and maintains a customer base;
delivers a high level of customer service; searches continually for
ways to increase customer satisfaction (i.e., customer feedback).
> > Developing Others: Directs and motivates others; provides
timely and specific feedback; changes coaching style to fit
individual needs; assesses strengths and development needs of team
members and provides opportunities for growth. > >
Flexibility: Adapts and changes course of action when appropriate;
effectively transitions from task to task; deals well with
unresolved situations, frequent change, delays, or unexpected
events; maintains objectives amidst shifting priorities. > >
Initiative: Takes action proactively; addresses issues or
opportunities without supervision; focuses on desired results and
accomplishments; demonstrates clear purpose, enthusiasm, and a
"can-do" attitude. > > Managing Execution: Manages multiple
projects and effectively prioritizes tasks, responsibilities, and
goals; uses goals to guide actions and creates detailed action
plans; organizes and schedules people and tasks; utilizes resources
effectively to meet goals. > > Teamwork: Works cooperatively
with others to accomplish business goals and objectives; asks
others for their ideas and opinions; supports team's decisions;
contributes to the team's efforts.Additional Info:DESIRED FUNCTION
SKILLS: > > Cash Management Skills > > Basic accounting
including invoice reconciliation EDUCATION AND/OR EXPERIENCE: >
> High School Diploma or GED > > Successful and stable
employment history with supervisory experience PHYSICAL DEMANDS:
While performing the duties of this job, the team member is
required to use hands repetitively, stand for prolonged periods,
walk, grasp firmly/strongly and simply/lightly with hands, and use
fine finger dexterity. The team member is frequently required to
bend over, twist, reach above shoulder level, crouch or stoop,
kneel, repetitively use feet, and use head and neck in a twisting
or static motion and to look up and/or down, and lift and/or move
up to 50 pounds. Occasionally, the team member is required to sit,
climb, balance, push and/or pull, and lift and/or move over 51
pounds. WORK CONDITIONS: While performing the duties of this job,
the team member is required to work outdoors in various
temperatures, in a noisy environment, near moving mechanical parts,
with dangerous equipment or sharp tools, and around fumes, odors,
dust, or toxic chemicals. ADDITIONAL INFORMATION: > > Must be
18 years of age or older > > Must have reliable
transportation > > Must be able to work long hours, scheduled
or unscheduled, which will include nights, weekends, and as
emergencies arise > > Ability to successfully perform the job
duties of all positions in the restaurant, including pizza delivery
> > Ability to lead others with no supervision > > Work
with phones, computers, fax machines and copiers > >
Nonexempt, hourly position > > Employment is contingent upon
satisfactory results of a background checkJob
Number:c1f4c313-cba9-4703-a302-aa7200e12cceLocation:120 RAMONA
EXPYPerris, CAPosted Date:9/16/2020
Keywords: Papa John's, Perris , Restaurant Shift Manager, Hospitality & Tourism , Perris, California
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