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Customer Service Representative

Company: Robert Half International
Location: Perris
Posted on: June 6, 2021

Job Description:

Are you looking for work via OfficeTeam in the Service field? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. If you're looking for a short-term temporary-to-full-time engagement, and can work in Perris, California, this could be the Customer Service Representative position for you!

Responsibilities

- Retrieve and oversee the sending of written business communications

- May support business development and client referral goals by actively cross-selling and referring customers

- Handle incoming telephone calls

- Offer friendly, accurate customer service in a timely fashion - Microsoft Office experience preferred

- Order entry experience

- Strong familiarity with data entry

- Customer service experience desired

- Positive attitude and an engaging businesslike approach

- Excellent customer service and office administrative skills

- Demonstrated ability to interact effectively with internal and external partners and clients/customers

- 3+ years of past relevant experience

- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Proficient with diversified computer software and systems

- Critical thinking, problem solving, ability to work independently

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Strong communication and social skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Keywords: Robert Half International, Perris , Customer Service Representative, Other , Perris, California

Click here to apply!

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