Family Peer Recovery Coach (Per Diem) - Behavioral Health 326
Company: Telecare Corporation
Location: Perris
Posted on: March 14, 2023
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Job Description:
DescriptionFounded in 1965, Telecare is a rapidly growing mental
health care company dedicated to making a difference for our
clients, the community, and our employees. We offer an array of
mental health services to adults with serious mental illness. We
partner with public sector entities and behavioral health
organizations and have over 155 programs and over 4,300 employees
across the country. And we're growing all the time! When you work
at Telecare, you help to empower thousands of individuals every day
in their journeys of recovery.
As part of the Telecare family, the Telecare Riverside Mental
Health Urgent Care will offer 24/7 voluntary treatment to adults
ages 18 and above who are suffering a mental health crisis but wish
to avoid a locked setting. The program will use a welcoming,
home-like environment to help assess the nature of the crisis,
soothe and comfort the individual, and connect them with resources
to avoid future crisis. Services are recovery-oriented, and will
utilize a multi-disciplinary team approach with a high level of
peer-to-peer services.
Employment Status: On Call
Shift: Varies as needed
Days: Varies as needed
Wage range $16.58 - $23.38 - Telecare applies geographic
differentials to its pay ranges. The pay range assigned to this
role will be based on the geographic location from which the role
is performed. Starting pay is commensurate with relevant experience
above the minimum requirements.
POSITION SUMMARYThe Family Peer Recovery Coach works to engage
family members and the prospective participant with the goal of
fostering a willingness to accept available services. The Family
Coach provides information, education, and resources to family of
participants to enable them to better support their loved one in
their goals and/or recovery plan, whether it be while person is
living independently or in the family home. The Family Peer
Recovery Coach provides direct support and case management services
to assigned family members and participants and works closely with
participants and their families to ensure that their needs are
expressed and that they have a "voice" in their recovery plan. In
conjunction with the clinical team, the Family Peer Recovery Coach
completes program intakes/assessments, facilitates groups, promotes
engagement and provision of peer and family support services; and
serves as an advocate for the participant and family for services
as a point of interaction between participant's family and the
program.
ESSENTIAL FUNCTIONS* Demonstrate the Telecare mission, purpose,
values and beliefs in everyday language and contact with the
internal and external stakeholders* Draws upon own personal lived
experience as a parent or primary caregiver of a person with
behavioral health challenges as a basis for engagement and to
validate members' and families' own lived experiences. * Models
strength-based, recovery focused interactions by accentuating
solution-focused and positive steps towards agreed upon goals*
Provides case management support services as necessary to family
members and their loved ones.* Educate the family members on mental
illness and behavioral health challenges; community resources as
well as de-escalation strategies and the LEAP model of
understanding loved ones with mental health challenges.* Advocate
on behalf of and in collaboration with families and participants to
promote shared understanding and decision-making.* Assures that
participants know and understand their legal status and rights.*
Provides consultation/interpretation to participants and their
families regarding issues arising from the participants' recovery
plan.* Conduct psychoeducational and/or support groups as well as
1:1 sessions with families to strengthen the efforts of families in
caring for and honoring their loved ones' well-being. * Conducts
community outreach presentations to educate on family support
component* Provides transportation when needed.* Assists
participants in obtaining appropriate benefits.* Must evade members
served in the event of assaultive behavior and pass assault
crisis/crisis prevention trainingDuties and responsibilities may be
added, deleted and/or changed at the discretion of
management.QUALIFICATIONSRequired: * Bachelor's Degree or at least
two (2) years experience in a mental health services environment*
At least five (5) years of demonstrated experience as a parent or
primary caregiver of a person with behavioral health care needs*
Successful Completion of Family Peer Support Training within one
year of hire. * Must be at least 18 years of age* Must be CPR,
Crisis Prevention Institute (CPI), and First Aid certified on date
of employment or within 60 days of employment and maintain current
certification throughout employment* All opportunities at Telecare
are contingent upon successful completion and receipt of acceptable
results of the applicable post-offer physical examination, 2-step
PPD test for tuberculosis, acceptable criminal background
clearances, excluded party sanctions, and degree or license
verification. If the position requires driving, valid driver
license, a motor vehicle clearance and proof of auto insurance is
required at time of employment and must be maintained throughout
employment. Additional regulatory, contractual or local
requirements may applyPreferred:* Sensitivity to multi-cultural and
diverse populations and issues is preferred* Completion of Family
Peer Support Training* Bi-lingual / Bi-culturalSKILLS* Strong
ability to recognize the value of partnerships with participants
and families so that a balance between a persons' choice and
caregiver contribution can be achieved.* Ability to be curious in
seeking to understand participants' and families' unique
circumstances, preferences and recovery goals and incorporate them
into daily work as well as any needed crisis response to support
the participant regain a sense of control.* Able to make decisions
while maintaining awareness that this decision-making will have an
immediate impact on the well-being of the persons and the
relationship between the program and the family.* Strong verbal
de-escalation skills and ability to assist with unsafe behaviors.*
Possess strong communication, presentation, writing, typing, and
computer skills.PHYSICAL DEMANDSThe physical demands here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.The
employee is occasionally required to stand, twist, squat, kneel and
lift and carry items weighing 25 pounds or less as well as to
frequently sit, walk, reach, bend and do simple and firm grasping.
The position requires manual deviation, repetition and
dexterity.
EOE AA M/F/V/Disability
Equal Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: Telecare Corporation, Perris , Family Peer Recovery Coach (Per Diem) - Behavioral Health 326, Other , Perris, California
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