Senior Content Analyst, Knowledge Services
Company: The Walt Disney Company
Location: Burbank
Posted on: April 1, 2026
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Job Description:
Job Posting Title: Senior Content Analyst, Knowledge Services
Req ID: 10140162 Job Description: About the Role & Team: The Disney
Legal and Global Affairs department seeks a Senior Specialist,
Legal Operations to support Disney LGA’s Innovation Program. In
coordination with the Legal Operations Sr Manager, the Senior
Specialist will support and improve existing technology solutions,
advocating for enhancements and measuring value. This position
requires significant attention to detail, stellar interpersonal
skills, as well as technical curiosity and acumen. The ability to
multitask is critical, as is the ability to effectively interact
with clients, business partners, and internal and external vendors.
The Senior Specialist, Legal Operations is energized by continuous
improvement, stays abreast of technological developments especially
with regard to AI, and is eager to provide contributions to advance
the department. What You Will Do: Develop and implement optimized
processes for both the Legal Operations department and other LGA
teams. Demonstrate legal technology tools for potential user
groups. Gather requirements from internal clients and develop
business requirements documentation. Configure tools to meet legal
team requirements. Develop and train AI-driven solutions that
support more efficient legal operations and document workflows.
Work with the Legal Operations Sr. Manager to ensure all
stakeholders are engaged and aligned as new technologies are
implemented. Ensure technology is rolled out on time, on budget,
and in accordance with requirements. Partner closely with IT,
vendors, and consulting groups to configure tools and develop
integrations. Analyze and interpret data to produce reports on key
metrics, including contract volumes and cycle times. Calculate
projected and actual ROI figures, including time and cost savings,
for existing tools and processes. Partner with teams in and outside
of legal to ensure alignment Implement necessary change management
and process changes to complement the technology changes Ensure
compliance with all internal standards, policies and best practices
Develop continuous improvement cycle Request new features for
current tools as need be Advocate for users with third party
vendors Regularly measure and report on legal tech value Contribute
to or lead initiatives as they come up that relate to the
objectives of the department Ensure smooth and thorough
communications are flowing within the department Required
Qualifications & Skills: At least 1 year work experience in a legal
and/or IT function Demonstrated experience with project and
prioritization management. Experience evaluating and implementing
technology solutions. Strong knowledge of AI concepts and uses,
including crafting effective prompts, data extraction, document
analysis, and training AI models. Regularly uses AI tools and stays
up to date on AI-related developments. Adept at collaborating
cross-functionally with stakeholders from varied areas of the
organization. Experience building or configuring technology tools
to meet business requirements. Ability to aggregate, visualize, and
interpret data, e.g. ROI metrics, cycle times, contract volumes,
and trends. Excellent verbal and written communication skills with
stakeholders at all levels and areas of the organization. Strong
problem-solving and troubleshooting skills with the ability to
exercise mature judgment. Comfortable receiving constructive
feedback and applying it to work practices. Proactive by nature and
commitment to follow through. Strong organizational skills and
ability to manage time, deadlines, and competing priorities.
Required Education Bachelor’s degree CORP_MEDIA twdcmedia The
hiring range for this position in Burbank, CA is $79,400.00 to
$106,400.00 per year. The base pay actually offered will take into
account internal equity and also may vary depending on the
candidate’s geographic region, job-related knowledge, skills, and
experience among other factors. A bonus and/or long-term incentive
units may be provided as part of the compensation package, in
addition to the full range of medical, financial, and/or other
benefits, dependent on the level and position offered. Job Posting
Segment: Corporate Legal Operations Job Posting Primary Business:
Corporate Legal Operations Primary Job Posting Category: Legal
Support Employment Type: Full time Primary City, State, Region,
Postal Code: Burbank, CA, USA Alternate City, State, Region, Postal
Code: Date Posted: 2026-01-23
Keywords: The Walt Disney Company, Perris , Senior Content Analyst, Knowledge Services, Legal , Burbank, California
